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FAQ
Find out more about Nice Taxi Transfers with these extensive FAQs, giving you answers to all of your questions.
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What is Nice Airport Taxi?Nice Airport Taxi is a specialized sub-brand of Alpy.eu offering private airport transfers during the summer season. We focus on providing reliable and comfortable transportation from Nice Airport to popular destinations on the French Riviera, including Cannes, Monaco, and Saint-Tropez.
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Which areas does Nice Airport Taxi serve?Our primary service area covers the Côte d’Azur region—places like Antibes, Cannes, Monaco, and Saint-Tropez. However, we can also accommodate special requests to nearby towns and resorts, subject to availability.
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Why choose Nice Airport Taxi over public transport or rideshares?On-Time Service: We track your flight in real-time to accommodate any delays. Comfort & Amenities: All our vehicles are air-conditioned and include Wi-Fi and complimentary mineral water. Professional Drivers: Our chauffeurs are licensed, courteous, and speak English (and often other languages). Transparent Pricing: No hidden fees—what you see at booking is what you pay.
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Is Nice Airport Taxi affiliated with Alpy.eu?Yes. Nice Airport Taxi is a seasonal sub-brand of Alpy.eu. While Alpy.eu operates year-round ski transfers around Geneva Airport, Nice Airport Taxi focuses on summer transfers to and from Nice Airport.
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Can I reach your team 24/7?Yes. During the summer season, our phone support is available 24/7. For non-urgent questions, you can always email us at info@nice-airport.taxi and we’ll reply as soon as possible.
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How do I book my transfer with Nice Airport Taxi?You can book your transfer right here on our website. Just head to the booking form at the top of the page, enter your travel details, and confirm your reservation. You’ll receive a confirmation email with all the necessary information.
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What payment methods do you accept?We accept all major credit cards (Visa, MasterCard, American Express), as well as PayPal. For other payment options, feel free to contact our support team.
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Are there any hidden fees or surcharges?No surprises here. Your price includes standard luggage and up to 60 minutes of waiting time after your flight lands. Any extras (like additional stops or long waiting times) will be clearly outlined before you confirm.
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What is your cancellation policy?You can cancel or modify your booking for free up to 48 hours before pickup. If you need to make changes, just use the Cancel Booking link in the site menu or get in touch with our support team.
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How far in advance should I book?We recommend booking a few days ahead, especially during summer peak season. Last-minute bookings are possible too—just keep in mind they depend on vehicle availability.
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Will my driver monitor my flight?Absolutely. We use real-time flight monitoring to adapt pickup times for any delays or early arrivals. That way, our driver will be ready for you as soon as you land at Nice Airport.
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How do I find my driver at Nice Airport?After clearing customs and collecting your luggage, follow the exit signs. Your driver will be waiting with a personalized name board displaying your name or the Nice Airport Taxi logo, ensuring an easy meetup.
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What if my flight is delayed or cancelled?If your flight is delayed, don’t worry—our real-time monitoring system updates the driver’s schedule accordingly. For cancellations, please notify our support team as soon as possible to reschedule if needed.
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Do you provide child seats or special accommodations?Yes. You can request child seats, infant seats, or booster seats during the booking process. For any other specific needs, add a note in your reservation, and our team will do its best to accommodate you.
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Can I request extra stops or changes on the day?You can always ask the driver, but additional charges may apply depending on the detour or extra waiting time. Our drivers will inform you of any additional costs before proceeding.
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I’m having trouble booking online. Who can I contact?If you run into any issues while booking, please send us a message at info@nice-airport.taxi or use the contact form available on the Contact page in the main menu. We usually respond quickly, especially during the summer transfer season.
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How do I modify or cancel my booking if something isn’t working?You can cancel or update your booking using the Cancel Booking page in the site menu. If that’s not working for any reason, just email us at info@nice-airport.taxi and we’ll handle it for you.
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Is your website secure for online payments?Yes, absolutely. Our website uses SSL encryption and secure payment gateways to protect your personal and payment information. Your data is safe with us.
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How do I get a receipt or invoice for my transfer?Once your booking is confirmed and payment is processed, you'll receive an automatic email receipt. If you need a formal invoice, just let us know at info@nice-airport.taxi.
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